-In all my cases, I am the attorney who works on the cases. I know the cases and only I make the decisions. I am responsible for every case. The buck stops with me. Nothing is passed on to another attorney or to associates. No cases are farmed out to outside counsel or to an army of paralegals. I am responsible for all decisions and I do the legal work.

-I keep my law firm small. I am selective with my cases and take few large cases so I may focus intensely upon them and do them right.

-Because my firm is small, I have personal contact with my clients. I wnat to know who I represent and I value this personal contact. It helps me understand my clients, their injuries and the personal circumstances of how their injuries affect their lives. This helps in maximizing the value of my cases.

-After more than two decades of specializing in exclusively personal injury cases, I know how to investigate cases throughly and lay the foundation required to get the maximum result for my clients. I know the experts and the consultants throughout California that will ensure a case is prepared correctly. I know how to organize and present a case so as to maximize my clients recovery. Insurance companies and adjusters know I am a straight shooter and do not play games, which means I am able to get good results for my clients.

- If cases do not settle, we take them to court. I know the courts and their procedures and many judges.

-I treat my clients fairly. I do care for my clients and their families. Honesty matters to me. Truth and justice matter to me.

-Over the years the firm has become financially successful. I manage the firm’s assets conservatively. This means that when I have a large case that needs considerable capital expenditures to invest in investigation, litigation and the best experts, I have the capital necessary to make the case a winner.

-I have the will to do what it takes to make a case successful. I also have my feet firmly planted in reality.

-When I speak to my clients I use ordinary, clear English. I know how to explain things so that everyone understands. I take the time to explain things because my clients deserve to know what is happening to their cases. I answer my clients’ questions because I respect my clients.

-Foreign Lauguages: John Lacklen speaks Spanish and he have an in-house Spanish interpreter and translator, Laura Chastain, who is an editor of Spanish textbooks.

-Linga Siva speaks Tamil

-We worked with accredited and talented translators and interpreters of every major language.